REZA HAS THE RIGHT TO INSPECT THE PIECE TO DETERMINE WHETHER THERE WAS A DEFECT. DEFECTIVE ITEMS MUST INCLUDE THE ORIGINAL SALES RECEIPT TO BE ELIGIBLE FOR REPLACEMENT. IF A DEFECTIVE ITEM CANNOT BE REPAIRED, REZA WILL REPLACE IT WITH AN ITEM OF EQUAL OR GREATER VALUE.

THIS WARRANTY DOES NOT COVER ISSUES THAT ARISE FROM NORMAL WEAR AND TEAR, INCLUDING BUT NOT LIMITED TO: SCRATCHES, DENTS, STRETCHED OR KINKED CHAINS, MISSHAPEN BANDS, OR CRACKED STONES. RESIZES, LOST OR STOLEN PIECES ARE ALSO NOT COVERED BY THIS WARRANTY.

ALL FINE JEWELRY CAN BE AFFECTED BY NORMAL WEAR, ACTIVITIES, OR TRAUMA. THIS IS ESPECIALLY TRUE FOR RINGS, SINCE HANDS ARE ACTIVELY USED AND SUBJECT TO DAILY PRESSURE. OUR MANUFACTURING WARRANTY EXCLUDES COVERAGE FOR WEAR AND TEAR (FOR EXAMPLE, SCRATCHES, DENTS, STRETCHED OR KINKED CHAINS, MISSHAPEN BANDS, OR CRACKED STONES), LOSS OF GEMSTONES, PRODUCT LOSS, OR THEFT. COVERAGE ALSO EXCLUDES DAMAGE OR LOSS CAUSED BY A FAILURE TO OBTAIN THE REPAIRS REQUIRED TO PRESERVE THE INTEGRITY OF THE JEWELRY.

WE ENSURE THAT OUR CRAFTSMANSHIP IS TO THE HIGHEST STANDARDS AND REPAIR ALL ITEMS MADE BY REZA. YOU MAY BRING THE PIECES INTO OUR NEW YORK STUDIO OR MAIL THEM. PLEASE CONTACT OUR CLIENT SERVICES TEAM TO ASSIST IN ORGANIZING YOUR REPAIR. AFTER WE MAKE AN ASSESSMENT, WE WILL SEND YOU AN ESTIMATE FOR WORK.

REPAIR OR SERVICE PERFORMED BY A JEWELER OTHER THAN REZA WILL VOID THE WARRANTY.